Making the Most Out of a Turndown

Take a Chance to Get Some Feedback

A few weeks ago I got to the second round of interviews for a pretty neat position, but didn't get the call back for the final round.  I had a feeling I knew where and when the interview went sour, but that was based on my assumption.  So I took a chance and sent the interviewer an e-mail asking for feedback.  Actually, what I asked for was information that could help me strengthen my presentation in future interviews.  I was very pleased and grateful to get an e-mail back suggesting we schedule a time to talk.

My Rules for Receiving Feedback
Consider it a gift and accept it graciously.
Take it in without a debate.  Just listen.
Chew or stew on it a bit to see what feels right or has a ring of truth.
Swallow those pieces down (meaning integrate and act on them).
Spit out the rest. 

What to Do With the Feedback

Just because someone gives you feedback, that doesn't mean it's 100% on target for you.  It's given from the interviewer's perspective.  And it's good data for you to explore and decide what course corrections to make, if any.

In my case, I was on target with my assumptions about part of what eliminated me from a shot at this position, and got some additional very valuable feedback about ways in which I might strengthen my interview presentation in the future, which I thought was right on target as well.  There is no doubt that this feedback impacted the way I interacted in a recent interview.

You Don't Always Get What You Ask For
In many cases companies have strict rules about giving feedback after an interview.  They're the same companies that bar managers from giving letters of recommendation.  The feeling is the less said, the less likely you'll get sued.  So don't take it personally if someone either ignores your outreach or says no.  They may not have a choice in the matter. 

On the other hand, stick your neck out there and ask for that feedback.  You just might hear something that will help you land your next job.